Privacy Policy

At Alice May Harvey, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect personal information you provide directly, including:

Name, email address, phone number
Information about your needs or goals that you share when booking a discovery call (so we can provide personalised support)

We may also collect non-personal information automatically, such as:

Browser type, IP address, device type
Website usage information (pages visited, interactions)

2. How We Use Your Information

Your information helps us to:

Provide and manage our services
Process payments and send invoices
Communicate with you about bookings, updates, or events
Improve our website and your experience

Legal basis for processing your data
We process personal information based on:

Consent — e.g., for newsletters or cookies
Contractual necessity — e.g., to provide bookings and services
Legitimate interest — e.g., improving our website and services

3. Sharing Your Information

We will never sell your personal information. We may share it with trusted third parties only when necessary to provide our services, such as:

Payment processors
Professional service providers (e.g., accounting or legal services)

Some service providers may process data outside the UK, but we ensure appropriate safeguards are in place.

4. Data Security

We take reasonable measures to protect your personal information. While we work hard to keep your data safe, no system can be 100% secure.

5. Retention of Data

We keep your personal information only as long as necessary to:

Provide our services
Comply with legal obligations (e.g., tax records)
Resolve disputes

Example retention periods:

Booking and payment information: up to 7 years
Newsletter and marketing data: until you unsubscribe

6. Your Rights

You have the right to:

Access the information we hold about you
Request corrections or deletion of your data
Withdraw consent for marketing or communications

To exercise your rights, contact us at hello@alicemayharvey.com.

If you have concerns about how we handle your data, you can also contact the UK Information Commissioner’s Office (ICO): https://ico.org.uk/concerns.

7. Cookies and Tracking

Our website uses cookies to create a smoother, more gentle experience and understand how our site is used.

You can accept, decline, or manage cookies through our cookie banner.
For more details, see our Cookie Policy.

8. Marketing Communications

We only send marketing emails if you have explicitly opted in. You can unsubscribe at any time via the link in our emails.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Alice May Harvey
Email: hello@alicemayharvey.com